Privacy Policy

At Golden Lifespace Developers LLP, we respect your privacy and are committed to protecting the personal information shared by visitors, customers, prospects, and users of this website.

Golden Lifespace Developers LLP is the official project entity for the Golden Group brand, a real estate developer headquartered in Surat, Gujarat, with active projects across Surat, Bharuch, and Ankleshwar in Gujarat and Bangalore in Karnataka.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit goldengroupindia.com, submit an enquiry form, request a callback, download project information, interact with our advertisements, or communicate with our sales and customer support teams.

This website is the official digital enquiry platform for Golden Group projects developed by Golden Lifespace Developers LLP.

By using this website or submitting your details, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information when you voluntarily interact with our website, enquiry forms, advertisements, or communication channels.

This may include:

• Full name
• Mobile number
• Email address
• City or location
• Preferred home or unit configuration
• Project interest
• Message or enquiry details
• Callback request
• Site visit request
• Communication preferences

We may also collect limited technical and website usage information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Source of website visit, such as Google Ads, Meta Ads, organic search, referral links, or direct visit
• Cookies and analytics-related data

This information helps us respond to enquiries, improve website performance, understand customer interest, and enhance the overall user experience.

Purpose of Collecting Information

We collect and use your information only for genuine business, sales, marketing, customer support, and project-related purposes.

Your information may be used for:

• Responding to your enquiry about Golden Group projects
• Sharing project details, pricing, availability, brochures, location information, and other relevant updates
• Arranging callbacks, meetings, site visits, or sales consultations
• Providing information about launch updates, offers, events, customer engagement activities, and project-related communication
• Understanding customer preferences and improving our communication
• Managing enquiries through customer relationship management systems
• Measuring website traffic and advertising campaign performance
• Improving website experience, content, and marketing effectiveness
• Maintaining enquiry records for internal business purposes
• Complying with legal, regulatory, RERA, accounting, or business requirements, wherever applicable

We do not collect personal information for fraudulent, misleading, unlawful, or unrelated purposes.

Lead Forms, Enquiries and Consent

When you submit your details through this website, Google Ads, Meta Ads, enquiry forms, landing pages, call buttons, WhatsApp links, or any other official digital platform, you voluntarily provide your information for project-related communication.

By submitting your details, you authorize Golden Lifespace Developers LLP and its authorized representatives to contact you regarding Golden Group projects through:

• Phone call
• SMS
• WhatsApp
• Email
• Other digital communication channels

This communication may include project details, pricing information, availability, site visit coordination, offers, events, launch updates, and other relevant real estate communication related to Golden Group projects.

You may opt out of promotional communication at any time by contacting us using the details provided in this Privacy Policy.

Information We Do Not Collect

For your safety and transparency, this website does not collect:

• Passwords
• Banking passwords
• Credit card numbers
• Debit card numbers
• Net banking login details
• UPI PINs
• OTPs
• CVV numbers
• Aadhaar details through this website
• PAN details through this website
• Any sensitive financial login information

Please do not share passwords, OTPs, banking credentials, card details, or sensitive financial information through website forms, emails, phone calls, WhatsApp, or messages.

Golden Lifespace Developers LLP does not ask users to submit such sensitive information through this website.

How We Use Your Information

The information collected from you may be used to:

• Contact you regarding your enquiry
• Share project-related information
• Provide assistance from our sales or customer support teams
• Schedule site visits or meetings
• Send relevant updates about Golden Group projects
• Improve our website and marketing campaigns
• Analyse customer interest and enquiry sources
• Maintain internal sales and communication records
• Fulfil applicable legal or regulatory obligations

We use your information in a fair, transparent, and responsible manner.

How We Share Your Information

We may share your information only when required for legitimate business, operational, service, legal, or project-related purposes.

Your information may be shared with:

• Internal sales and marketing teams
• Customer relationship management teams
• Authorized representatives of Golden Lifespace Developers LLP
• Authorized channel partners, wherever applicable
• Website hosting service providers
• CRM and technology service providers
• Analytics and advertising platforms
• Legal, regulatory, or government authorities, if required by law

We do not sell, rent, trade, misuse, or disclose your personal information for unauthorized purposes.

All third-party service providers and authorized representatives are expected to use your information only for the specific purpose for which it is shared.

Cookies, Analytics and Advertising Technologies

Our website may use cookies, tracking pixels, analytics tools, and advertising technologies to understand user behaviour and improve our digital experience.

These tools may help us:

• Understand website traffic
• Measure campaign performance
• Track enquiry sources
• Improve website speed and usability
• Show relevant advertisements
• Optimize advertising campaigns
• Improve customer communication

These tools may include platforms such as Google Analytics, Google Ads, Meta Ads, or similar digital marketing and analytics services.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features and functionality of the website.

Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, loss, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.

Users are advised not to share sensitive financial information, passwords, OTPs, or confidential documents through unsecured communication channels.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected.

This may include:

• Responding to your enquiry
• Maintaining sales and customer communication records
• Providing project-related updates
• Complying with legal, regulatory, accounting, or business requirements
• Resolving disputes or addressing customer service issues

When your information is no longer required, we may securely delete, archive, or anonymize it in accordance with applicable laws and internal policies.

Your Rights and Choices

You may request to:

• Access the personal information we hold about you
• Correct or update your personal information
• Withdraw consent for promotional communication
• Opt out of marketing calls, SMS, WhatsApp messages, or emails
• Request deletion of your personal information, subject to legal, regulatory, and business record requirements

To exercise these rights, you may contact us using the contact details mentioned in this Privacy Policy.

Communication Opt-Out

If you do not wish to receive promotional communication from us, you may request to opt out by contacting us at:

• Email: contact@goldengroupblr.com
• Phone: +91 98765 43210

Please note that even after opting out of promotional communication, we may still contact you for essential communication related to an enquiry already submitted by you, a scheduled site visit, legal compliance, or customer service requirements.

Children's Privacy

This website and our services are intended for individuals who are 18 years of age or above.

We do not knowingly collect personal information from individuals below the age of 18. If we become aware that personal information has been collected from a minor without appropriate consent, we will take reasonable steps to delete such information.

External Links

Our website may contain links to third-party websites, social media pages, map services, payment platforms, advertising platforms, or external resources.

Please note that Golden Lifespace Developers LLP is not responsible for the privacy practices, security standards, content, or policies of third-party websites.

Users are encouraged to review the privacy policies of external websites before sharing any personal information.

Accuracy of Information

Users are requested to provide accurate, complete, and updated information while submitting enquiry forms or communicating with us.

Golden Lifespace Developers LLP will not be responsible for communication errors, failed callbacks, incorrect records, or service delays caused by inaccurate phone numbers, email addresses, or other information provided by the user.

Official Project Communication Disclaimer

Golden Group is a real estate brand owned by Golden Lifespace Developers LLP, with active projects across Surat, Bharuch, and Ankleshwar in Gujarat and Bangalore in Karnataka.

This website is intended to provide project information and collect genuine enquiries from interested customers.

We do not impersonate any government body, financial institution, bank, regulatory authority, browser, technology platform, or third-party brand.

We do not ask users to share passwords, banking credentials, OTPs, UPI PINs, credit card details, debit card details, or sensitive financial information through this website.

All project details, including specifications, amenities, visuals, pricing, offers, availability, and timelines, are subject to approvals, applicable laws, company policies, RERA regulations (including GujRERA and K-RERA, as applicable to the respective project location), and regulatory requirements.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, website features, advertising platforms, or data handling processes.

Any updated version of this Privacy Policy will be posted on this page with the revised effective date.

Users are encouraged to review this page periodically.

Contact Information

For any privacy-related questions, correction requests, opt-out requests, or concerns regarding your personal information, please contact: